Skip to content
An official website of the OECD. Find out more
Log In | Register |
Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

How to validate authenticity

Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.

Toolkit Navigator

Submit a toolkit
Warning: Undefined array key "upload_images" in /usr/home/osomfix/domains/staging.oecd-opsi.org/public_html/wp-content/themes/opsi/template-parts/single/featuredimage.php on line 7 Warning: Undefined array key "with_images" in /usr/home/osomfix/domains/staging.oecd-opsi.org/public_html/wp-content/themes/opsi/template-parts/single/featuredimage.php on line 8 Warning: Trying to access array offset on null in /usr/home/osomfix/domains/staging.oecd-opsi.org/public_html/wp-content/themes/opsi/template-parts/single/featuredimage.php on line 13

Shape Better Services

Log in to save toolkit or connect with other toolkit users

This toolkit has been saved 0 times.

The stated aim of the resource is to enable public sector organisations to use design management thinking and methods currently used by leading companies in the private sector. There is a library tools that are available for free (one must subscribe to access the case studies.) Many of these are commonly-used design methods which have been tweaked and re-branded as Shape Better Services resources. The library content is free to view but using their online guidance requires a paid subscription.

Publisher

European Commission

Design Business Association

Discipline or practice

Design

Service Design

Link to toolkit

https://www.shapebetter.eu/library/

Source files

File link 1

About this resource

Type

Tool/Toolset

Case study library

Features

Examples or Cases

Country/Territory

European Commission

Date Published

Not Applicable

License

Copyrighted-All rights reserved

Formats

PDF publication

See cases from others doing this in government

Go to case studies

Find experts and advisers who can assist me with this

Go to advice

Other toolkits related to Design

The Design Thinking Canvas

What Could be Ltd
The Design Thinking Canvas is a template and a structured approach to plan a design-led strategy and process. It provides...

IDEO Design Kit Field Guide to Human-Centered Design

IDEO
The Design Kit resource is both a downloadable PDF as well as online guidance on the different phases of a...

The Gift-Giving Experience Project

Stanford d.school
The Gift-Giving Project is 90-minute (plus debrief) fast-paced project though a full design cycle, intended to give learners a tangible...

Adobe Kickbox

Adobe
Kickbox is an innovation process that Adobe developed for its own use and then open-sourced so everyone can use it....

SISCODE toolbox for co-creation journeys

SISCODE
The main goal of the SISCODE Toolbox is to provide support for the co-creation labs in making sense of existing...

Board of Innovation – Innovation tools

Board of Innovation
This is a collection of tools developed through transforming leading innovation management theory into hands-on, easy-to-use, actionable innovation tools. The...

View all toolkits related to Design