This guide supports both beginners and seasoned practitioners in understanding the basics of digital community engagement. The resource explains why users should consider digital community engagement; how to prepare, who to involve and what to communicate; as well as how to ensure continuous engagement. The publisher's intent is to support leveraging digital solutions to maximise communities' collective intelligence and allocate time and resources in a more efficient and sustainable way. The resource draws on the best practices of CitizenLab drawn from collaboration with 300+ local governments across the world. The resource includes case examples and a worksheet for creating a roadmap. This resource is distributed via email after entering an email and personal details into an online form.