Dr Rosa is a virtual assistant/chatbot in WhatsApp. Dr Rosa asks users a series of questions and, through artificial intelligence algorithms, determines the symptoms of the patient. Based on these, the user is passed to a virtual office, where they are evaluated by professional doctors, who can send an ambulance with specialized personnel for physical observation and home care, or even refer them to a hospital center as appropriate.
Created by the Public Governance Directorate
This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).
How to validate authenticity
Validation that this is an official OECD website can be found on the Innovative Government page of the corporate OECD website.