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Created by the Public Governance Directorate

This website was created by the OECD Observatory of Public Sector Innovation (OPSI), part of the OECD Public Governance Directorate (GOV).

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Toolkit

Collective Intelligence Design Playbook

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The Collective Intelligence Design Playbook, created by Nesta, offers a wide range of tools, tactics and methods to engage collective intelligence to solve societal challenges. Through practical instructions and case studies, the Playbook presents ways to orchestrate diverse groups of people, data and technology. It is designed to be applied by teams or groups and features an introduction to help users understand the scope and potential of collective intelligence, practical guidance to sustain…
Toolkit

Paraffin Tools

The Paraffin toolbox consists of a wide selection of tools and approaches that focus on capacity building and active facilitation methods alongside work on creative projects. It contains a selection of 16 presentation templates that can be used when a workshop planner or facilitator needs inspiration, guidance or concrete methods within building workshops. The resource also includes articles and best practice guidance on running workshops, including virtual workshops. Many of the downloadable…
Toolkit

The Design Thinking Canvas

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The Design Thinking Canvas is a template and a structured approach to plan a design-led strategy and process. It provides an overview of the different elements in a design process and is a systemic technique to collect inputs from a project. This is helpful for the internal communication within a project team as well as externally towards stakeholders. The tool contains 8 elements: People, Storytelling, Challenges, Vision, Impact, Management, Problem, and Solution. The latter two refers to the…
This toolkit is a guide on how to carry out prototyping and testing. The purpose of the process is to test and improve the ideas at an early stage, before committing a lot of resources to it. The tool provides a step by step guide with simple descriptions on the techniques in each phase and things to watch out for. The prototyping process is divided into the phases: - Doing the Groundwork - Prototyping phase 1 - Prototyping phase 2 - Learn and Evaluate. The document contains short…
Toolkit

Uncertain Times

Uncertain Times is a set of tools for navigating uncertainty, harnessing curiosity, and maintaining mental wellbeing on a day-to-day basis. The kit is targeted towards individuals to guide personal reflection and consists of three parts: a set of cards, a workbook, and a weekly planner. The resource is inspired by Dancing at the Edge, by Graham Leicester and Maureen o’Hara and explores the behaviours and competencies required to deal with challenges that the 21st Century is throwing at…
Toolkit

Our Futures

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Editable source files available
Our Futures is a game for discovering new ways of engaging the public in thinking about alternative futures. The basic premise of Our Futures is that participants are randomly offered a series of constraints by drawing cards and rolling a dice, which serve as a primer for imagining a participatory futures activity. The game is played either with a group of individuals competing against each other or in teams in 30-75 minutes. The game has three different gameplay models of varying scope and…
The Servitization Mapping canvas is a practical tool intended for business-to-business manufacturers to explore strategic directions in a servitization shift, that is shifting from a product focus to a service focus. While this resource is oriented toward the private sector, public sector organisations, being primarily service organisations, may find it helpful for refining their service portfolios and being more service user-focused. The canvas is a template to map an existing product and…
Toolkit

PROMPT – Design for Policy Toolkit

The Design for Policy toolkit PROMPT is targeted toward policymakers who wish to identify where design can add value to the policy cycle process by enhancing user and citizen participation. The majority of the design tools included in the resource are common qualitative research and design methods and follow a gradual shift in emphasis from data-centred policy to people-powered policy, according to the publishers. PROMPT has been collaboratively developed by PDR - International Design and…
Innovate to Save was launched in February 2017 with funding from Welsh Government. The programme blends grant funding to undertake a Research and Development phase, incorporating prototyping and piloting of the organisations' ideas, followed by the opportunity to apply for an interest-free loan on negotiable terms to implement the project at scale during an implementation phase. Repayable finance is a tool that governments can use to support innovation in public services - allowing governments…
Toolkit

Tool Compendium for Victoria Australia

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This is a tool compendium created specifically for participants of a programme in Victoria, Australia. It is a PDF containing an organised selection of the key tools used during the sessions. It is divided into two sections: 1. ‘tools for experimental problem solving’ and aligns with both the publisher's Experimental Continuum and Six Principles for exploring the unobvious. 2. ‘tools for setting the conditions’, which looks beyond the project challenge to other factors that can impede…