Kvalitetsmässan – Quality in the Public Sector

Kvalitetsmässan is a biannual conference and trade fair on quality development in the public sector. Since its inception in 1989, Kvalitetsmässan has established itself as Sweden’s leading meeting place for the exchange of ideas and experiences that lead to improvements of public services.

The conference offers around 150 exclusive keynotes, panels, debates and educational courses, aiming to inspire and encourage the improvement and quality development of public services and society at large. Divided into different focus areas, such as economy, healthcare or digitalization, the program gives a great overview of the latest trends and challenges for the Scandinavian welfare state. The English part of the program will include around 20 seminars featuring politicians, economists, scholars and leaders from around the world.

Featured speakers:

•            Alexander Stubb, former Prime Minister of Finland

•            Marco Daglio, Head of OPSI, OECD Observatory of Public Sector Innovation

•            Cristina Mele, Professor of Service Innovation, University of Naples

•            William Troy, retired Lieutenant General in the U.S. Army

•            Gaby Odekerken-Schröder, expert in robotics and co-founder of Maastricht Center for Robots

•            Pedro Delgado, Vice President, Institute for Healthcare Improvement (IHI)

•            Tilo Böhmann, Professor of Informatics, University of Hamburg

•            Henry Curr, Economics Editor, The Economist

•            Laurel Anderson, Emeritus Professor, Arizona State University

Kvalitetsmässan is organised by The Swedish Exhibition & Congress Centre in cooperation with the City of Gothenburg, Region Västra Götaland, the Swedish Association of Local Authorities and Regions (SALAR) and SIQ – the Swedish Institute for Quality.