The CXEC is a cohort program that brings together US Department of Agriculture (USDA) staff across America to learn about customer experience (CX) and develop new solutions to common CX issues faced by American farmers. In doing so, it creates a unique space for collaboration, knowledge-sharing, and the development of locally-informed solutions.
Innovation Tag: Skills and Competencies
Bullying is one of the main social challenges in Lithuania with about 30% of children becoming victims of bullying few times a week. Most of them don’t report the incidents while school officials often can’t recognize and effectively provide help for both victims and bullies. “Patyčių dėžutė” is a mobile app which allows children to anonymously report bullying accidents, while REAGUOK.LT is a e-learning platform for teachers with all the relevant information about how to respond to…
Innovacion Publica (IP) 360 seeks to respond to the low levels of trust in government and to the unequal distribution of innovation in Latin America's public sector. The project has a holistic approach to reach local governments that are not part of the mainstream opengov networks. It delivers actions in 19 local governments to strengthen citizen participation, transparency and digitalization. The lessons learned are then scaled up through a regional learning community of public innovators.
The Global Councils on SDGs is a unique interdisciplinary network of decision makers from governments, international organizations, academia, and the private sector, who came together to share innovative practices and discuss the creative implementation of the SDGs at the national and global level. Based at the World Government Summit, the Councils aimed to work on creating new partnerships between countries, organizations, and sustainable development advocates for the implementation of SDGs.
The Municipal Management Portal is an online platform for local government policy practitioners to learn and share expertise and build collaborative networks across Argentina and internationally. The Portal is innovative not only through new applications of technology but also because it reflects a new conceptual understanding of Argentinian local government as open, professionalised and dynamic.
The Innovation Compass/Recorder helps to better understand enabling factors for public sector innovation and to support governments in identifying fields for improvement and in sharing good practice across institutions and borders. The Innovation Compass builds on the experience from the Scandinavian region, based on statistical surveys and reflective self-assessment. It was developed by a cross-sector network in Germany, Austria and Switzerland.
Impact Canada is a whole-of-government effort that deploys outcomes-based policy and program approaches. It features a novel set of rules, processes, and supports to allow the Government of Canada to support innovative methods like challenges, pay-for-success funding, and behavioural insights, which previously faced significant barriers to adoption. Through these systems-level changes, the Government can now apply these approaches to produce better outcomes for citizens and create greater public
The Innovation Barometer is the world’s first official statistics on Public Sector Innovation (PSI), now implemented in 5 countries, providing innovators and decision makers with systematic knowledge of what thousands of innovators 'actually do’. The barometer advances PSI as a tool for solving societal problems and is used in practice for: inspiring innovation work, policymaking, strategising, executive leadership development, teaching, research and consultancy services.
Surviving family members of unexpected deaths (accidents, murders, suicide) are often ill equipped to process pain, cope with daily functions, fulfill social roles and maintain health. Finding one's own spiritual resources in such crises can be immensely helpful. This pilot program integrates spiritual support responses into Israel’s Ministry of Labor & Social Affairs’ Sudden Loss and Bereavement Centers and targets parents in order to build and enhance family resilience and well-being.
CampusIL, the national digital learning venture, allows all Israeli society to enjoy an innovative and personalized learning experience with a vast array of quality content served by leading universities, vocational training institutes and other top content providers. As all courses are free, CampusIL bridges socioeconomic gaps within Israel and enables economic growth acceleration by offering a lifelong learning experience for students, educators, public servants and employment seekers.